Wagokoro Izumi | Reservation

Our Request

To ensure that customers are provided with the highest quality food and service, Wagokoro Izumi confirms any allergies or preferences in advance and carefully selects, purchases, and preps courses before customers arrive for their reservation.

Due to a high volume of requests and to prevent overlap with reservations, we kindly ask that customers secure their booking by paying for their meal in advance.

We hope you enjoy your time at Wagokoro Izumi.

Please read the cancellation policy stated below. This cancellation policy is absolute. Please be sure to confirm and agree to it before proceeding with your reservation.
If you are more than 15 minutes late, you will be denied entry into the restaurant and no refund will be provided. Please make sure to arrive at the restaurant 5 minutes before the reservation time to be safe.
Please refrain from wearing perfume or cologne. If any scent is detected, you will be denied entry into the restaurant and no refund will be provided.
If you are running late, please make sure to contact us at contactus@myconciergejapan.com. Please note that the restaurant staff will not be able to attend to phone calls or check emails during their service hours.
Due to frequent delays and sudden cancellations of flights and Shinkansen (bullet train) services, we are unable to accept reservations for the same day of arrival to Japan via international flights, as well as long distance domestic travel. We cannot accommodate cancellations or requests to change reservation dates/times due to such reasons, and no refund will be provided for cancellations.

I have read and agree to the above and would like to proceed with making a reservation request.

Meal Reservation

Date of reservation

Time of reservation

Reservation menu: Kids Menu

※ The number of adult guests will be automatically filled after the courses are selected.

Number of people in reservation: Adult

: Please be informed that only children over the age of 10 who can eat the course may enter the restaurant. We ask for your kind understanding.

Type of seating: Seating cannot be specified and will be decided by the restaurant on the day of the reservation.

※ An additional 10% reservation charge is required when making an online reservation.

Personal Information

Name: First Name

Last Name

Gender

Country

Hotel name or address of place of stay in Japan

Emergency Contact Phone No.

E-mail: ※ Please do not use @gmx.de, @web.de, @hotmail.com, @outlook.com or @msn.com

E-mail (Confirmation)

Regarding Allergies

Please check any that apply:: 【1】Someone has a food allergy . 【2】Someone has a food that they dislike. 【3】Someone has a food that they cannot eat due to religious belief. 【4】Everyone in the reservation can eat anything.

Any food allergies or food that you cannot eat:: ※ Please describe in detail any allergies, dietary requests or foods that any of the guests cannot eat, as well as how many guests it applies to (the request may be applied to all guests if not specified).

※ Please be informed that the restaurant is unable to accommodate any sudden dietary requests made on the day of the reservation.

Comments and Requests

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Cancellation Policy

※ Cancellations made up to 15:00 JST of 8 days before the reservation date are eligible to receive a full refund.
※ Cancellations made after 15:00 JST of 8 days before, 1~7 day before, or on the day of the reservation date are not eligible to receive any refund.
※ All changes to the reservation are required to be made at least 8 days before the reservation date.

※ Requests to change or cancel a reservation made after the specified days above will not be eligible for any refund and requests to change the reservation to an alternative date/time will not be accommodated.
※ Your reservation will be completed through us at My Concierge Japan.
Please contact us at My Concierge Japan regarding any requests to change or cancel your reservation and not through other channels. Your request will not be considered valid unless we are directly contacted:
contactus@myconciergejapan.com

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